Access and organizations
Your organization provides your Relay address and six digit access code. If a code is missing, expired or revoked, ask your organization’s administrator for a new one. If you belong to more than one organization, add each organization with its code and choose the one you want before sending a report.
Messages, photos and voice notes
Check your connection if a message does not send. Allow camera, photo or microphone access when your device asks for it, and retry from the conversation if an upload fails. For a service issue that needs urgent attention, use your organization’s normal urgent contact path.
Contact support
Email hello@saveaday.ai with your organization name, device type and a short description of the problem. Do not include your access code or confidential report content in the email.